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HLT33115

Certificate III Health Services Assistance

Become a Patient Services Assistant (PSA)

This entry-level course gives you the skills and hands-on experience required to work in support roles within the health industry.  Jobs in the health care sector, including hospitals and residential facilities, are expected to grow strongly over the next five years, with a growing need for support workers (Job Outlook)

Next course start dates*.

In-class:

  • 8 June 2022 — Braybrook; Wednesday

*Depending on popularity and demand, we do put on classes more regularly and dates are subject to change.

Delivery Mode

  • Inclass (Face-to-face)
  • Remote Learning/Flexible

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Duration

  • In class face to face - Approximately from 25 - 50 weeks
  • Remote Learning/Flexible, approximately 26-32 weeks

The duration may vary depending on placement availability

Placement

You will need to complete a minimum of 80 hours of placement

Practical placement is organised by New Futures Training

Flexible delivery options to choose my days and time of study, has been fantastic

— Isabel Neil

Employment Outcomes

This qualification can lead you to job roles which can include

  • Patient Service Assistant (PSA)
  • Orderly
  • Ward assistant 
  • Environmental Services (Cleaning) 
  • Kitchen assistant 
  • Laundry assistant
  • After completing this course student could work in aged care facilities, hospitals, clinics, private medical practices and home and community care services

    Pathways to further study

    After achieving Certificate III in Health Services Assistance

    • Certificate IV in Disability
    • Certificate IV in Leisure and Health
    • Certificate IV in Allied Health Assistance
    • Diploma of Nursing (Enrolled/Division 2 Nursing)

    Units of Study

    CHCCOM005

    Communicate and work in health or community services

    CHCDIV001

    Work with diverse people

    HLTAAP001

    Recognise healthy body systems

    HLTINF001

    Comply with infection prevention and control policies and procedures

    HLTWHS001

    Participate in workplace health and safety

    BSBMED301

    Interpret and apply medical terminology

    BSBWOR301

    Organise personal work priorities and development

    CHCCCS002

    Assist with movement

    CHCCCS020

    Respond effectively to behaviours of concern

    CHCCCS026

    Transport individuals

    CHCCCS010

    Maintain a high standard of service

    HLTHSS003

    Perform general cleaning tasks in a clinical setting

    HLTFSE003

    Perform Kitchenware washing 

    CHCCCS012

    Prepare and maintain beds

    CHCDIS007

    Facilitate the empowerment of people with a disability

    HLTFSE001

    Follow Basic Food Safety Practices

    HLTAID011

    Provide first aid

    HLTWHS005

    Conduct Manual Tasks Safely

    VICSEG New Futures trading as New Futures Training TOID: 21203.

    This training is delivered with Victorian and Commonwealth Government funding. Eligibility criteria apply.

    We encourage individuals with disabilities to access our training.