Study with us > All Courses > HLT33115

HLT33115

Certificate III in Health Services Assistance

Become a Patient Services Assistant (PSA)

This entry-level course gives you the skills and hands-on experience required to work in support roles within the health industry.  Jobs in the health care sector, including hospitals and residential facilities as well as support roles, are expected to grow strongly over the next five years. (Job Outlook)

Delivery Mode

  • Classroom based
  • Flexible
  • Blended

LEARN MORE

Duration

  • Classroom based - approximately from 40-58 weeks (including holidays)
  • Flexible - approximately 30-36 weeks (including holidays)
  • Blended - approximately from 30 -58 weeks (including holidays)

Course duration may vary depending on placement availability.

Placement

You will need to complete a minimum of 80 hours of placement.

Practical placement is organised by New Futures Training.

I first did the Certificate III in Health Services Assistance and with the support from the teachers and staff, I finished the course and was offered two jobs immediately: one as a PCA and another one as a support worker. While I was working, I decided to gain more knowledge and skills by doing the Certificate IV in Disability in 2021. I'm now going further with my dual degree: Bachelor of Midwifery and Nursing and I’m also still studying with VICSEG the Advanced Diploma of Community Services. The basic knowledge from doing the Certificate 3 and 4 courses from VICSEG motivated me to go further with my career.

— Anh

Employment Outcomes

This qualification can lead you to job roles such as:

  • Patient Service Assistant (PSA)  
  • Orderly 
  • Ward assistant 
  • Environmental Services (Cleaning) 
  • Kitchen assistant 
  • Laundry assistant 

After completing this course student could work in aged care facilities, hospitals, clinics, private medical practices and home and community care services.

      Pathways to further study

      Graduates can continue their studies in:

      • Certificate IV in Leisure and Health 
      • Certificate IV in Allied Health Assistance 
      • Diploma of Nursing (Enrolled/Division 2 Nursing)

      Units of Study

      CHCCOM005

      Communicate and work in health or community services

      CHCDIV001

      Work with diverse people

      HLTAAP001

      Recognise healthy body systems

      HLTINF006

      Apply basic principles and practices of infection prevention and control

      HLTWHS001

      Participate in workplace health and safety

      BSBMED301

      Interpret and apply medical terminology

      BSBWOR301

      Organise personal work priorities and development

      CHCCCS002

      Assist with movement

      CHCCCS020

      Respond effectively to behaviours of concern

      CHCCCS026

      Transport individuals

      CHCCCS010

      Maintain a high standard of service

      HLTHSS009

      Perform general cleaning tasks in a clinical setting

      HLTFSE003

      Perform kitchenware washing 

      CHCCCS012

      Prepare and maintain beds

      CHCLEG001

      Work legally and ethically

      HLTFSE001

      Follow basic food safety practices

      HLTAID011

      Provide first aid

      HLTWHS005

      Conduct manual tasks safely

      CHCDIS020

      Work effectively in disability support

      VICSEG New Futures trading as New Futures Training TOID: 21203.

      This training is delivered with Victorian and Commonwealth Government funding. Eligibility criteria apply.

      We encourage individuals with disabilities to access our training.